New EU rules add fees to small orders

Cypriot consumers should note new EU regulations on non-EU e-commerce purchases, potentially leading to surcharges surpassing item costs. The Irish tax authority, Revenue, illustrates that a €10 order could incur €15 in duties and fees, highlighting the impact of these changes on small purchases.

This example illustrates the potential impact of new rules on purchases from platforms like Temu and Shein. The calculation is based on a total value of €10 for a pen, a notebook, and a keychain, with shipping surcharges reaching €15 if all charges are passed on to the customer.

New European Rules

From November 1, 2026, a new €2 management fee will be applied to relevant shipments valued up to €150, in addition to the existing duty of €3 per distinct type of product. The two surcharges will total €5 per distinct type.

The number of pieces in an order does not always determine the number of charges. For instance, two identical pens may be treated as one item, resulting in a total surcharge of €5 before any VAT.

Impact on Buyers

Not all buyers will necessarily pay more due to the new fee, as it concerns platforms and businesses involved in the import of goods. The buyer’s cost will depend on whether the company chooses to charge them the amount or absorb it.

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The country of dispatch and method of collecting charges play a significant role in determining the final price. If a product is dispatched from a warehouse within the EU, the new management fee does not apply.

Buyers should check where products are dispatched from and what the final amount includes before making a purchase. On small orders, additional charges can cost more than the purchases themselves, making it essential to review the details carefully.

Official guidance also clarifies that if a product is returned or defective, the new fee is not refunded by customs authorities. However, buyer rights against the seller are a separate issue.

It is essential for buyers to understand these new rules to avoid unexpected costs. They should be aware that the new management fee and duty can add up quickly, especially for small orders. By being informed, buyers can make more informed decisions when shopping online from non-EU countries.